Program Assistant

Summary: The client is seeking a high-level Program Assistant to provide implementation of healthcare professional licensure compacts related to the Rural Health Transformation Program. This person will work closely with the Chief of Program Development (Chief) to anticipate changes to the impacted licenses, update applications and check lists, train other staff on questions they may get from the public, handle customer service-related issues, escalate issues to the Chief when necessary, and perform other tasks as assigned.

Responsibilities: To assist a high-level state official by performing moderately complex administrative and supportive tasks involved in the implementation and administration of major projects and programs whose effects encompass all departments and agencies of state government. To initiate, prepare, and distribute correspondence, and official forms, and documents to officially implement the decisions and actions as rendered by a superior. To oversee official agency files and records to ensure accuracy and that they are kept current. To gather information required for use as a basis for important administrative decisions. To relieve a superior of administrative details relating to the functions and activities of the organization, including contacting officials and personnel for the purpose of obtaining information and recommendations relating to specific problems, activities, or policies. To requisition office supplies and equipment. To screen inquiries regarding agency policies and programs and to respond on behalf of a superior whenever possible. To attend conferences and meetings on behalf of a superior and prepare reports thereof. To do related work as required. Knowledge, Skills, and Abilities A working knowledge of the principles and practices of public administration. A working knowledge of the principles and practices of modern office management, and the ability to apply such principles and practices. Ability to establish and maintain effective working relations with staff. A working knowledge of the principles and practices of effective implementation procedures for policies and procedures. Ability to prepare accurate and concise written reports. Strong attention to detail. Strong communication skills. Education and Experience Education: Such as may have been gained through: successful completion of at least two years of academic study in an accredited institution of higher education Experience: Such as may have been gained through: considerable employment in a position of state government assisting a high-level state official by performing, at minimum, moderately complex administrative and supportive tasks involved in the implementation and administration of major projects and programs that had effect on all departments or agencies. Or any combination of education and experience that shall be substantially equivalent to the above education and experience. LI-Onsite