Principal CX Scientist – R&D & Insight Leadership
kraft heinzGlenview (IL)
Principal CX Scientist – R&D & Insight Leadership
Posted yesterday
kraft heinzGlenview (IL)
SENIORITY
Manager
About the role
Kraft Heinz, Inc. is seeking a senior CX leader for the Away From Home team. You will define learning needs tied to business and technical decisions at each milestone and serve as the SME for product and packaging design consumer research.
You will architect end-to-end CX learning plans, translate insights into actionable requirements, and lead high-stakes stakeholder readouts with clear decision narratives for executives and technical teams.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.