Remote Operations Enablement Lead

Posted 11 days ago

affirmSeattle (WA)
General and Operations ManagersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Manager

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About the role

Affirm is seeking a hands-on, data-driven leader to scale servicing experiences across our Operations organization. You will define and execute readiness strategies, partnering with Product, Engineering, Compliance, and vendor teams to deliver measurable outcomes while maintaining high quality and regulatory compliance. You will own team strategy, drive execution, mentor a high-performing team, and ensure timely delivery of cross-functional programs with clear ownership and impact for customers #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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