Service Advisor
texas collision centersBedford (TX)
About the role
Service AdvisorTCC#7-Bedford - Bedford, TX 76021 Service Advisor is responsible for inspecting and determining repairs needed by visually inspecting a vehicle. Duties/
Responsibilities:
Examine damage to determine the extent of body, structural, mechanical, or interior damage Prepare estimates to repair vehicle Explain repair process to customers Communicate with customers insurance related to damages and obtain repair authorization Complete vehicle check-in with customer Explain and communicate repair process, estimated repair time and any updates with the customer Handle total loss process Perform final Quality Control inspection Upon completion of repair work, deliver vehicle to customer Comply with all TCC's safety standards, guidelines, and procedures Perform other related duties as assigned
Qualifications:
Positive, friendly, and approachable demeanor Exemplary customer service skills Exceptional multi-tasking and problem-solving skills. Excellent organizational skills. Exceptional verbal and written communication skills Must be 18 years or older Valid Driver's License
Education and Experience:
Prior automotive collision estimating experience Experience with preparing estimates in CCC One preferred Proficient with a computer and software
Physical Requirements:
Must be able to work safely in a noisy area with many odors present. Must be able to lift 10 lbs. regularly. Must be able to bend, stretch, kneel, and squat to perform repairs and inspections. Must be able to reach below and above shoulder level
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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