Director, Product Management, Hospitality
Director, Product Management, Hospitality
Posted today
SENIORITY
Lead
About the role
- Product Management
- Lead the business strategy for the CRS Product
- Build strong market differentiation through the product strategy for IBS product iStay (eCommerce, CRS, Call Center, Booking Engine)
- Lead a team of Product Manager and Product Owners.
- Leverage AI-driven design principles to create innovative hospitality technology products that enhance guest experiences, streamline operations, and enable data-informed decision-making
- Create buy-in for the product vision both internally at IBS and with customer/partners of IBSParticipate in competitor and market analysis in identifying product gaps and emerging market needs
- Participate in annual customer meetings/conferences to validate pain points as well as collect key requirements
- Be familiar with agile methodologies and disciplines, especially PDLC process and Strategic Portfolio Management
- Be familiar with AI productivity practices within the product development life cycle
- Act as a subject matter expert in CRS and specify business requirements for the features
- Work closely with the Engineering and Customer Success organizations in executing the business strategy
- Business Development Support
- Work with our sales and marketing team in crafting go-to-market as well as marketing strategy resulting in effective pipeline building
- Support our sales and marketing organization in deal pursuits
- Proactively reach out to industry consultants to educate them of iStay value proposition
- Drive RFP Responses, Proposals and support in sales process including scope definition in contracts
- Implementation Support
- Participate in functional sessions with clients
- Understand hospitality clients’ needs / challenges / constraints and articulate the value of IBS solution
- Convince customers to go live with current available functionality to the extent possible
- Other Specifics
- Expertise in Hotel Software Ecosystems, mainly PMS, CRSExpert knowledge of Saas product management
- Strong communication skills; fluent in English
- Have senior IT / Business contacts in the hospitality industry
- Must hold a passport, and be available for domestic and international travel
- Work Authorization
- Must be authorized to work in United States and hold a valid passport
- TravelThis position requires frequent travel, up to 50%. Most travel is outside the local area and overnight. Some of the travel is international.
- At IBS you can look forward to:
- Operating with the brightest minds in the hotel software industry
- Receiving global exposure
- Benefiting from continuous learning programs
- Performance-based career growth
Before you apply
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Your profile is current
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
