Receptionist & Customer Service Associate (ONSITE)

Receptionist/Admin AssistantThe primary role of this position is to facilitate the transition of all in-coming phone calls and visitors to the proper associate in a timely manner. Also, this position will be responsible for administrative duties to be assigned from time to time by Management that can be performed while stationed at the reception desk.Essential duties and responsibilities include:Greeting each visitor with a professional demeanorDiary all visitors and vendor deliveriesEnsuring office security and managing the front deskTransferring calls to the appropriate MCS office and representativeAssisting with opening, sorting, and scanning mailEnsuring lobby, conference rooms, and break-out room are kept orderlyCompleting special projects with operations and finance teamCoordinating employee and client eventsOther duties as assignedQualifications:Excellent oral and written communication skills; strong interpersonal skillsAbility to interact with customers at all levels via phone manner or visitorsHigh-level of attention to detailAbility to multi-task effectively and maintain organization and composure under high pressureStrong knowledge of Microsoft Office (Outlook, Teams, Word)Capable of making timely, independent decisionsEducation requirements:Associate's Degree is preferred, but at minimum a High School Diploma or equivalent education and 1-2 years of related work experienceWork environment:Must be able to work with Management to ensure MCS standardsPresents self to customers with appropriate attitudeRespects customer privacyMaintains a secure and trusting work environmentMaintains an appropriate professional appearance in the workplaceSupervisory responsibilities:NonePhysical demands:Must be able to sit for prolonged periods in a 7 1/2 hour to eight-hour day. Excessive use of phone, computer keyboard and monitorCompensation:Starting at $17-$18 an hourBehaviors:Team Player: Works well as a member of a groupEnthusiastic: Shows intense and eager enjoyment and interestDedicated: Devoted to a task or purpose with loyalty or integrityMotivations:Goal Completion: Inspired to perform well by the completion of tasksJob Security: Inspired to perform well by the knowledge that your job is safeEducation:High School or better.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.