COOP/Disaster Recovery Plan Coordinator You will perform the following: Update the Department's Continuity of Operations (COOP) Plan, Incident Response Plan, and Disaster Recovery Plan on an annual basis or as needed following real events. Support COOP planning and identify solutions to address potential gaps in the event of workforce depletion, technology loss, and facility loss. Develop trainings, drills, and exercises to test and improve the IT department's Continuity of Operations Plan, Disaster Recovery Plan and write After Action Reports to present findings and corrective actions. Liaise with the Fire Chief on COOP planning and lead Citywide COOP meetings. Integrate COOP considerations into other Client emergency response plans. In the event of an emergency, be prepared to respond and coordinate necessary activities under the direction of the CIO office. Assist in maintaining and updating communications including, e-mail lists, social media, newsletters, website, and other external communications. Identify, consolidate, and report continuity and EM resource requirements for inclusion into the Agency's overarching budget. Perform business impact analysis (BIA) required to support these plans and the identify essential business functions that IT must support. Work cross functionally in the identification of risk to scheduled DR test activities Participate actively in the Incident response process.
Required Qualifications:
Experienced in all aspects of continuity, incident response, and disaster recovery program management.
Excellent research, writing, and project management skills. Strong working knowledge of Incident Response Process.
Working knowledge of Microsoft Office applications. Experience with desktop publishing software a plus.
Excellent attention to detail, outstanding organizational skills, planning, and problem-solving ability.
Ability to manage complex information and multiple projects.
Ability to work both independently and within a team environment.
