On Demand Courier Dispatcher- Full Time

Posted today

erc delivery serviceElmhurst (IL)

Dispatchers, Except Police, Fire, and Ambulance Couriers and Express Delivery Services

SENIORITY

Mid

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About the role

Job Description: Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work weekday evenings 2pm-10pm and Saturdays on a rotating basis.

Responsibilities:

Address problems and requests by providing solutions
Receive and dispatch orders for deliveries
Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients
Monitor the route and status of drivers
Provide drivers with information about orders, traffic, obstacles and requirements
Enter orders and notes in the system
Provide excellent customer service at all times
Assist with quoting jobs

Qualifications:

Knowledge and experience with shipping and receiving processes and procedures.
Proficient in the Geography of the Greater Chicagoland Area
Minimum 2 years of proven experience as dispatcher or relevant position
Experience in data entry
Proficient in English (oral and written) and the geographical area
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgment and critical thinking
High school diploma

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