Office Assistant

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copa healthPhoenix (AZ)
Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffices of Physicians (except Mental Health Specialists)

SENIORITY

Junior

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About the role

Office AssistantAt Copa Health, we are committed to people first, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.Key ResponsibilitiesSchedule member's appointments, ensures service tickets are in order.Collects and validates insurance information.Records no-show and appointment changes.Creates and maintains member charts.Compiles clinical information as requested.Collects, monitors, scans, and enters data/information into the electronic health records or as assigned.Completes reminder calls to the participants regarding their appointments.QualificationsHigh School Diploma/GED.One (1) to three (3) years' experience in office clerical setting. Medical and/or Behavioral health experience preferred.Proficiency in typing, using computer software, i.e., EHR/EMR systems, Word, Excel, and PowerPoint and Internet is essential.Complete all pre-employment and on-boarding paperwork, in a timely manner and be cleared to attend New Employee Orientation (NEO), as scheduled.Ability to obtain and maintain a Level One Fingerprint Clearance Card and any other required background checks.Bi-Lingual (English/Spanish), preferred.Copa Health is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.

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