Senior CX Engineer — Elevate Digital Journeys & Integrations

Posted yesterday

torsap thai kitchenModesto (CA)

Web and Digital Interface Designers Computer Systems Design Services

SENIORITY

Senior

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About the role

Woods Bagot is seeking a Senior Customer Experience (CX) Engineer to bridge software engineering, product design, and customer success. You will design end-to-end digital touchpoints, build self-service features, and optimize the user journey based on real-time data. You will collaborate with product managers, UX designers, and technical teams to identify pain points, architect automation, and measure CX metrics while driving reliability and performance across web and mobile platforms.

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.