VP of AI Ops, Incident & Problem Management
onemain financialBaltimore (MD)
VP of AI Ops, Incident & Problem Management
Posted today
onemain financialBaltimore (MD)
Computer and Information Systems ManagersComputing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
SENIORITY
Manager
About the role
OneMain Financial seeks an experienced Vice President – Director to lead AI Operations, Incident Management, Problem Management and Level 2 Application Support. This senior executive will craft strategy, drive transformation toward predictive operations, and partner with Engineering, Infrastructure, Architecture, Cybersecurity, Product, and Business teams.
You will champion automation, observability, and data-driven decision making to minimize incidents and maximize service availability across
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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