VP of AI Ops, Incident & Problem Management

Posted today

onemain financialBaltimore (MD)

SENIORITY

Manager

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About the role

OneMain Financial seeks an experienced Vice President – Director to lead AI Operations, Incident Management, Problem Management and Level 2 Application Support. This senior executive will craft strategy, drive transformation toward predictive operations, and partner with Engineering, Infrastructure, Architecture, Cybersecurity, Product, and Business teams. You will champion automation, observability, and data-driven decision making to minimize incidents and maximize service availability across

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