Banking Customer Experience Specialist
city national bankBeckley (WV)
Banking Customer Experience Specialist
Posted yesterday
city national bankBeckley (WV)
SENIORITY
Junior
About the role
City National Bank is seeking a Customer Service Representative to join our on-site team in Beckley, West Virginia. You will be the first point of contact for customers, addressing inquiries and resolving issues with a focus on excellence in service.
Responsibilities include processing deposits, withdrawals, and transfers, guiding customers on online and mobile banking, and recommending banking products tailored to needs.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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