Patient Service Representative
advocareBridgewater (NJ)
About the role
Patient Services Representative We are seeking a dedicated and professional Patient Services Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our patients and ensuring a positive experience at our Care Center.
Key Responsibilities:
Greet patients warmly upon arrival and assist them with any inquiries.
Help patients complete necessary forms accurately and efficiently.
Verify insurance information and collect copays or past due balances.
Reach out to patients to schedule physicals and follow-up appointments.
Maintain a positive and professional image of the Care Center to the public.
Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Proficient in handling sensitive information with confidentiality.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Previous experience in a healthcare or customer service role is preferred.
- Benefits Available:
- Multiple medical and prescription coverage options
- Dental and vision care plans
- Health Savings Accounts (HSAs), where applicable
- Flexible Spending Accounts (FSAs)
- Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverage
- Voluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings plan
- Group Auto and Homeowner's Insurance Discounts
- We are committed to creating a diverse and inclusive workplace. All qualified applicants are encouraged to apply.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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