Casino Front Office Director - 4-Diamond Guest Experience

Posted yesterday

catawba two kings casinoKings Mountain (NC)

Lodging Managers Casino Hotels

SENIORITY

Mid

Apply

About the role

Catawba Two Kings Casino in Kings Mountain, NC is seeking an experienced Front Office leader to direct Front Desk, Bell Services, PBX, Room Control, Night Audit, VIP Services and related operations to deliver seamless guest experiences at a luxury casino resort. You will manage daily arrivals, inventory, housekeeping coordination, and VIP integrations while upholding AAA 4-Diamond service standards. A pre-opening mindset and licensing readiness are preferred.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.