Billing Support - Office Administrator
Posted 3 days ago
sunstallBrooklyn (NY)
Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffice Administrative Services
SENIORITY
Junior
About the role
AboutSpiveyServices SpiveyServicesisaleadingprovideroftrafficsafetyandsanitationsolutionsinVirginia,offeringtrafficcontrol,equipmentrentals,andportablesanitationservices—includingrestroom/showertrailers,hand-washstations,andtoiletaccessories.
PositionSummary TheOfficeAdministrator-BillingSupportplaysakeyroleinsupportingSpiveyServices'operationsbymanagingdailyofficeadministration,billingworkflows,customercommunication,androute-relateddocumentation.Thisrolerequiresstrongaccuracy,timelyfollow-through,andprofessionalcommunicationwithcustomers,drivers,andmilitarybasepersonnel.Successinthispositionsupportssmoothbillingoperationsandconsistentservicedeliveryacrosssanitationroutes.
KeyResponsibilities Answerincomingcallsandgeneralofficelines
Serveastheprimarycontactfortheservicedriver"base"phone
Respondtocustomerinquiriesregardingservice,rentals,billing,andscheduling
Takecreditcardpaymentsbyphoneandemailinaccordancewithcompanyprocedures
Performdailybillingandensureallserviceticketsareclosedwhenroutesreturn
EntercheckpaymentsintoNetSuiteaccurately
Open,sort,scan,anddistributeofficemail
Printandprocesscustomeraccountstatements
Assistwithcollectionsonpast-dueaccountsfollowingcompanyguidelines
Supporttoiletrouteadministrationandcoordinationwithoperationsstaff
Maintainaccuraterecordsrelatedtoroutes,rentals,andbilling
Sort,organize,andfiledailydeliveryandpickuptickets
Preparequotesforsanitationrentalsandservices
Printdailyrentalcontractsforoutgoingunits
PrepareandsubmitrequiredpaperworkfordriverbadgeaccesstomilitarybasesandNewportNewsShipyard
Trackbadgerequestsandcoordinatefollow-upstoensureuninterrupteddriveraccess
Communicatewithoperationsstafftoensurealldocumentationandbillingrequirementsarecomplete
Performotheradministrativedutiesasassigned
Qualifications
Highschooldiplomaorequivalentrequired
Administrativeorofficeexperiencepreferred(sanitation,construction,orpublicworksenvironmentsaplus)
ProficiencyinMicrosoftOfficeSuite(especiallyOutlookandExcel)
Experiencewithbilling,invoicing,payments,orcollectionsstronglypreferred
Comfortableworkinginfast-paced,operations-drivenenvironments
Strongattentiontodetailandreliabilitywithdailyprocesses
Professionalphoneandcustomerserviceskills
WhatWeOffer
WeeklyPayEveryFriday
Hourlyrangebetween$18-$22basedonexperience.
ReferralBonuses
PaidHolidaysafter6months
PaidTime-Off(VacationandSick)
Health,HSA,Dental,&VisionInsuranceafter60days
Life&AD&D,Short-TermandLong-TermDisabilityafter60days
401(k)withCompanyMatch:Eligibilityafter3months;age18+
SpiveyServicesisanEqualOpportunityEmployerencouragingdiversityintheworkplace.Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtotheirrace,color,creed,religion,ancestry,nationalorigin,sex,sexualorientation,genderidentity,age,disability,maritalstatus,familyresponsibilities,pregnancy,geneticinformation,veteranormilitarystatus.
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