Customer Experience Specialist
Location: Houston, TX and Dallas, TX
Job Type:
Full-Time About Aadvantage Laundry Systems: As a leader in the commercial laundry sector, Aadvantage Laundry Systems specializes in providing top-tier laundry solutions to a broad range of industries including hospitality, healthcare, and retail laundromat operations. Our commitment to innovation and customer service has made us a preferred partner for businesses seeking efficient and reliable laundry operations.
Job Description:
We are looking for an experienced Customer Experience Specialist who has a proven track record in working with sales teams to assist in customer service and operational procedures. The ideal candidate will have extensive knowledge of sales administration in a similar industry.
Key Responsibilities:
Facilitate transitions between sales and operations. Assist salespeople with customer requests or needs. Help salespeople with organization and efficiency. Be the liaison to the salesperson/customer for other departments of our company. Assist with customer interactions to provide exceptional experience
Requirements:
Minimum 3 years of sales administration experience. Experience in the commercial laundry equipment industry is a plus. Demonstrated ability to meet or exceed goals. Ability to multitask. Advanced problem-solving skills and the capacity to work under pressure. Proficiency in CRM software and Microsoft Office Suite. Strong organizational skills and attention to detail. Excellent verbal and written communication skills.
Benefits:
Highly competitive pay structure Comprehensive benefits package including health, dental, and vision insurance.401(k) plan with company matching. Generous paid time off and flexible working arrangements. Continuous professional development and career advancement opportunities.
How to Apply:
If you are an experienced sales administration specialist and are looking for a challenging yet rewarding career opportunity, we encourage you to apply.
