Tier 1 Help Desk Tech Support Specialist
schurz communicationsWinona (MN)
Tier 1 Help Desk Tech Support Specialist
Posted yesterday
schurz communicationsWinona (MN)
SENIORITY
Junior
About the role
Hiawatha Broadband Communications (HBC) in Wabasha, MN is hiring a Technical Support Representative Tier 1 to provide quality customer support and resolve tickets. You will respond to calls, troubleshoot issues, track cases, and escalate as needed.
The role requires a high school diploma or GED, a valid driver's license, and PC familiarity. A+ certification and experience with networking are a plus. HBC offers a robust benefits package and opportunities for advancement.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
