Assistant to EVP & Group GM, MCX

Principal Duties and Responsibilities: Provide sophisticated calendar management for MCX Group GM. Prioritize inquiries and requests while troubleshooting conflicts focused on external engagements including customer meetings, conferences and high-profile external meetings; make judgements based on priorities. Ability to rapidly address last minute changes to schedules and ensure stakeholders are kept abreast. Apply business and customer knowledge to anticipate executive needs: Develop a strong understanding of the MCX business, key priorities, customers, stakeholders, and operating rhythms to anticipate needs, prepare the executive for critical engagements, and plan proactively across internal and external commitments. Leverage AI and productivity tools to improve efficiency: Proactively identify opportunities to use AI-enabled tools, automation, and process improvements to streamline administrative workflows, increase productivity, and maximize efficiency in support of the executive office. Ensure flawless execution of meetings, events, and executive engagements: Demonstrate impeccable attention to detail in planning and coordinating executive meetings, customer engagements, events, and offsites, ensuring logistics, materials, timing, participants, and follow-ups are thoughtfully managed and no detail is left unattended. Manage travel schedule. Ability to book and manage complex domestic and international travel on both commercial and private airplanes. Complete a broad variety of administrative tasks which could include: maintaining contact lists, completing expense reports, and general administrative responsibilities. Serve as a point of contact for internal and external constituencies on all matters pertaining to the Group GM, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising strong judgement to reflect GM's style and organization policy. Partner closely with the Group GM's Chief of Staff to align on priorities, flag risks, and adjust plans. Provides administrative support to the Chief of Staff related to calendar management and travel. Demonstrates a proactive interest in understanding the business to effectively support strategic initiatives and ensure seamless execution of administrative responsibilities. Serves as lead Executive Assistant for the business unit, coordinating across the BU executive admins to ensure aligned support needs including executive support coverage needs, implementation of best practices, tools, trainings and overall operational efficiency to support the business. Partner and maintain strong working relationships with C-Suite and other department exec admins Other projects/duties as assigned for the overall benefit of the organization such as the organization SharePoint site and planning on-site and off-site team events.

Key Competencies: Integrity: Demonstrated leadership to maintain credibility, trust, and support with the Executive Team. Discretion & Professionalism: Serves as a trusted representative of the MCX executive office, consistently demonstrating impeccable judgment, confidentiality, and professionalism in a dynamic, high-visibility environment. Communication: Able to interact with people of all levels in a confident, professional manner. Agility: Ability to think outside of the box with a sense of urgency. Resilience: Sustainability and resilience under pressure. Responsive & Collaborative: Ability to collaborate effectively with executive leaders in the company and with other executive admins. Proactive in work style and responsiveness in support of the executive leader and team needs. AI Savvy & Process Improvement: Proactively uses AI-enabled tools and productivity solutions to simplify processes, improve workflows, and increase efficiency in day-to-day executive support. Business Acumen & Anticipation: Understands the business, customers, and executive priorities well enough to anticipate needs, connect information, and plan ahead with sound judgment. Impeccable Execution & Attention to Detail: Plans and executes meetings, events, travel, and executive engagements with precision, ensuring all details are proactively managed from preparation through follow-up. Detail-Oriented: Detail-oriented with a strong focus on accuracy across calendaring, expense reports, and travel planning, while anticipating executive needs and proactively resolving issues to ensure seamless support.