IT Helpdesk Technician (Remote)

Posted 6 days ago

karm storesKnoxville (TN)

SENIORITY

Mid

SALARY

$15.00 - $15.00 Hourly

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About the role

IT TechnicianIT Technician Hot Job Karns - Knoxville, TN 37931 Apply
Overview: Salary Range$15.00 - $15.00 Hourly Position Type Full Time Apply
Description: Every Sunday Off!! *Benefits & PTO * Employee Discount * Performance Based Increases * Referral Bonuses * Bonus & Rewards * Career Growth Opportunities Must be 18 yrs old for this position. Department hours are 9a - 5p, some evenings and Saturdays may be required. Why Work at KARM Stores?~25% off employee discount~ All team members are eligible for a 90-day raise~ Career Growth Opportunities Job Details This team member must be able to travel solo (in a company vehicle) from location to location, on a daily basis, as needed to address various IT issues, problems, installations etc. Respond to support ticket submissions in a timely manner. Support management teams by making sure computers, printers, and other hardware is working effectively and efficiently in the different departments and locations. Support and address mobile/IOS devices, in a timely manner. Oversee installation of internet and other tech services in all locations as needed. Work with members of management to troubleshoot issues. Flexible availability in order to help in the case of an emergency (loss of internet, credit card terminals, etc.).Skills &
Requirements: Must have a valid driver license and acceptable driving record. Must be a people person with a pleasant and willing attitude and have a servants heart. Must have a friendly, smiling demeanor. Excellent communication skills (both oral and written) with an excellent command of the English language. Ability to write in legible clear handwriting. Excellent organizational skills. Must have a commitment to KARM Stores mission and mission statement. Must be able to work in a fast-paced environment. Must be a problem solver and be able to work with a minimum of supervision and take initiative. Ability to read and define problems, collect data, establish facts and draw valid conclusions. Physical Activity requirement Moderate physical activity. Position may require frequent strenuous activity Stand up to 100% of a standard work day. Walk up to 75% of a standard work day. Lifting and Bending up to 75% of a standard work day. Share job details to Compensation details: 15-15 Hourly WagePIfc 284b 1930c 6-38059-41730560

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