Bilingual Receptionist

Posted yesterday

kellyWoodbridge (CT)

Receptionists and Information Clerks Administration of Housing Programs

SENIORITY

Junior

SALARY

$21.00 per hour

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About the role

Bilingual Receptionist (Spanish/English)

Pay Rate: $21.00 per hour Schedule: Monday Friday, 8:30 AM 4:30 PM Location: Onsite Woodbridge, CT

Position Summary: We are seeking a professional, organized, and customer-focused Bilingual (English/Spanish) Receptionist to provide front-office administrative and clerical support for Housing Choice Voucher (HCV) and Rental Assistance Program (RAP) operations. The Receptionist will serve as a key point of contact for clients, landlords, and members of the public while supporting day-to-day office operations. The ideal candidate is detail-oriented, dependable, and comfortable working in a high-volume environment while maintaining confidentiality and professionalism.

Key Responsibilities:

Answer incoming telephone calls and direct inquiries to the appropriate staff members
Greet and assist clients, landlords, visitors, and members of the public in a courteous and professional manner
Prepare, type, organize, and distribute correspondence, forms, reports, and other documents
Maintain accurate and organized filing systems and client records
Log incoming Requests for Tenancy Approval (RFTAs) and update available housing unit listings
Prepare monthly client packets for recertification
Receive, sort, and distribute incoming mail and faxes
Review initial eligibility applications for completeness and accuracy
Operate standard office equipment, including computers, copiers, fax machines, and multi-line telephone systems
Provide general administrative and clerical support to program staff as assigned
Handle confidential client and program information with discretion
Follow established office procedures and maintain a professional and organized work environment

Qualifications / Experience:

High school diploma or GED required
One to two years of related office, administrative, or secretarial experience preferred
Equivalent combination of education and experience may be considered
Proficiency with Microsoft Word and ability to learn program-specific software
Strong verbal and written communication skills
Basic mathematical skills, including the ability to perform arithmetic and percentages
Strong attention to detail and organizational skills
Ability to manage multiple priorities and work effectively under pressure
Professional and courteous interpersonal skills with the ability to interact with a diverse population
Ability to maintain confidentiality and exercise sound judgment
Ability to work independently and collaboratively as part of a team
Bilingual in English and Spanish

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