Client Services Coordinator (Marketing Campaigns)

Posted yesterday

postcardmaniaClearwater (FL)

Market Research Analysts and Marketing Specialists Other Services Related to Advertising

SENIORITY

Mid

SALARY

$19.50 - $20.50 per hour

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About the role

Job Description:

Join Our Team as a Client Services Coordinator!
Are you interested in joining one of Tampa Bay's Top Workplaces (for 13 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look nofurther!!!!About Our Company
Founded in 1998, Postcard

Mania is all about making small businessmarketing better, smarter, and a whole lot more fun! We're proud to beone of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketingpowerhouse, we've built a team of over 350 amazing people and continueto expand our impact. When entrepreneurs want to see real results, they turn to us! Your Mission To "WOW!!" our clients by helping get their marketing campaignsrunning smoothly. You are the customer's main point of contact afterthey purchase their order, all the way until completion. This includesbeing the liaison point between the customer and our design team, mailing list experts, and our printing and mailing area teams, aswell. This is a fast-paced position and requires a lot ofmulti-tasking and decision making. The Campaign Coordinators must bedetail-oriented and organized to ensure the client's deadlines aremet. This position is responsible for ensuring that the customer isserviced perfectly and is very happy with their order! Ultimately, we strive for flawless, 5-star customer service. Work HoursFull-time in-office position Monday -Friday from 9:00am-6:00pm with a 1-hour lunch CompensationPaid training Spanish speaker preferred$19.50 / hr to start$20.50 with a favorable review after training andcompletingregular job duties Bonus up to$400 per month after 3-6 months

Requirements:

Pleasantly communicating with customers on the phone as wellasvia e-mail and live chat
Ability tonavigate the computer system and e-mail system once trained
Ability to accurately follow customer's written or verbalinstructions
Ability to communicate clearlyverbally and in writing
Ability to work in afast-paced environment
Ability to multitask likea rock star
Willingness to provide coverage forother areas of the departmentas needed
Mustbe able to keep composure if there's a tight deadline orpressure
Reliable and responsible, the customerand the company count on this
Other duties asassigned

Other Requirements:

Minimum 2-5 years' experience in customer serviceroles
Ability to type with speed and accuracy(at least 40 wpm)
Basic knowledge of Microsoft
Office Suite, specifically Outlook& Excel
Positive outlook that can be felt by our customers and ourco-workers

Benefits:

Medical, Dental, Vision & Life Insurance 401K, Short- and Long-Term Disability, Accident & Critical
IllnessPaid Vacation time that increases withlongevity6 paid holidays (NY Day, Memorial Day,4th of July, Labor Day, Thanksgiving and Christmas)
Free yoga on-site twice a week
Freemonthly visits to a local Chiropractor and so much more!

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.