Manager in Training - Lube Shop

Lube ManagerThe Lube Manager is responsible for leading the daily operations and long-term success of the lube service department at Spotless Brands locations where applicable. As the on-site lube business leader, the Lube Manager is accountable for driving shop volume, growing sales, managing profitability, and ensuring the highest level of service quality and safety.The Lube Manager oversees all aspects of the Lube operation, including team member performance, customer satisfaction, inventory management, and compliance with manufacturer recommendations and safety protocols. This role requires direct technical knowledge and the ability to perform both Lube Technician and Service Advisor duties, while leading and developing a high-performing team.The Lube Manager reports directly to the District Manager and maintains a dotted-line reporting relationship with the General Manager to ensure alignment with daily site operations and consistent customer experience. This dual reporting structure supports strong coordination across departments and reinforces shared accountability for operational success.Essential Functions (Other Duties as Assigned)Operational Leadership & Financial PerformanceDrive volume growth and increase revenue and profitability in the lube departmentExecute daily operational procedures to ensure efficient and quality service deliveryManage labor costs, control expenses, and track key performance indicatorsOpen and close the lube department in accordance with company standards and operational protocolsParticipates in shop maintenance duties such as pit cleaning, fluid spill cleanup, and disposal of used materials to uphold safety and cleanliness standardsPerforms other duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeepTeam Management & DevelopmentLead hiring, training, scheduling, and performance management, in partnership with HR, of all lube department team membersFoster a positive and inclusive work environment focused on safety, teamwork, and accountabilityDevelop and coach team members to deliver excellent customer service and achieve performance goalsEnsure compliance with company policies and procedures, administering corrective actions as neededDrive a "One Team" Spotless Brand culture by leading daily operations with consistency, promoting collaboration, and guiding the team through change initiativesCustomer Service & SalesAssist customers by providing clear, professional, and timely responses to inquiries and concernsPerform service advisor duties, including recommending additional vehicle or car wash services, where applicableEnsure all services are delivered with a customer-first mindset to drive retention and satisfactionTechnical Expertise & Shop MaintenancePerform Lube Technician duties as needed, including oil changes and other light maintenance servicesEnsure all team members follow manufacturer recommendations and technical service standardsMaintain proper use and storage of tools, lube dispensing equipment, and other shop assetsSafety, Compliance, & CommunicationUphold a clean, organized, and safe work environment that complies with OSHA, EPA, and company safety standardsEnsure team members wear appropriate personal protective equipment (PPE), including safety glasses, protective footwear, and skin protectionMonitor exposure to oil, maintenance chemicals, and environmental hazards, following all safety protocolsMaintain regular communication with the District Manager regarding shop performance, employee relations, financial updates, and training participationAdditional ResponsibilitiesAttend company training and meetings to stay current with operational and technical standardsPerform other duties as assigned by management to support the success of the lube department and company objectivesEducation and ExperienceHigh School Diploma or equivalent required; technical certification or vocational training in automotive services preferredMinimum of 2 years of experience in automotive maintenance, lube shop, or similar environmentMinimum of 1 year in a leadership or supervisory role within a customer-facing service operationProven experience in team management, inventory control, and customer service deliveryStrong understanding of oil change procedures, vehicle maintenance best practices, and manufacturer recommendationsMinimum of 18 years of age due to equipment and regulatory requirementsValid driver's license required; must be able to safely operate customer vehicles as part of site operations (where applicable)Must comply with all certification and regulatory requirements as mandated by applicable federal, state, and local laws (e.g., fluid handling, OSHA safety)Must be able to successfully pass a background check in accordance with company policies and applicable lawsKnowledge, Skills, and AbilitiesKnowledgeAutomotive maintenance and repair fundamentals, including lube services and product usageRetail operations, sales strategies, and labor cost managementSafety regulations, environmental controls, and OSHA standards relevant to automotive servicesSkillsStrong leadership and team-building skillsExcellent communication and people skillsProficient in time management, multitasking, and conflict resolutionBasic computer and POS system literacyAbilitiesAbility to perform physically demanding tasks including lifting up to 50 pounds, standing for extended periods, and working in varying weather conditionsAbility to work with vehicle maintenance tools and chemicals safely, with or without reasonable accommodationAbility to lead a team in a fast-paced, hands-on environment while maintaining focus on quality and safetyPhysical RequirementsAbility to walk, stand, and move, often uneven, moving and/ or wet surfaces through siteAbility to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladderAbility to twist, carry, reach, push, and pull frequentlyAbility to lift and carry 50 pounds without assistance for work-related materialsAbility to work outdoors and be efficient in all weather conditionsAbility to work on your feet in a fast-paced, physically active environmentMust be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areasUse of personal protective equipment (gloves, eyewear, etc...) as requiredFlexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies ariseThis job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://