Delivery Customer Experience Specialist

Posted 2 days ago

kimbrells home furnishingsSumter (SC)

Light Truck Drivers Furniture Retailers

SENIORITY

Entry

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About the role

Benefits:

401(k)401(k) matching
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Overview: Join our team as a Delivery & Customer Experience Specialist, where you'll deliver and set up furniture while creating a top-tier, white-glove customer experience. This role is key to ensuring every customer interaction ends on a high note.

What You'll Do:

Deliver, assemble, and set up furniture in customers' homes
Provide professional, customer-focused service at every stop
Load, unload, and handle merchandise safely
Assist with showroom displays and store support tasks
Support warehouse operations and inventory handling
Maintain delivery vehicles and follow safety procedures
Field collections

What We're Looking For:

Customer-focused, professional, and dependable
Ability to lift 10–100+ lbs and work in a fast-paced environment
Basic mechanical skills (furniture assembly)
Valid driver's license with a good driving record
Strong communication and teamwork skills
Basic computer skills (bilingual is a plus)

Why It Matters: You are the final touchpoint in the customer journey—your service directly impacts customer satisfaction, repeat business, and brand reputation. The above-listed are a few of the duties and responsibilities associated with this position and are not intended to be a comprehensive list of all duties

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.