Bilingual Customer Service Representative
$17/hour
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Posted today
SENIORITY
Junior
SALARY
$17/hour
About the role
- $17.00 per hour + performance-based incentives
- Paid, instructor-led training
- Medical, Dental & Vision Insurance
- Paid Time Off (PTO) & Holiday Pay
- 401(k), HSA & FSA Plans
- Career growth and advancement opportunities
- Supportive team environment with ongoing coaching
- As a Bilingual Customer Service Representative, you'll help customers by phone, answer questions, resolve issues, and deliver excellent service in both English and Spanish. Handle inbound customer calls in English and Spanish
- Assist customers with questions and account-related concerns
- Navigate computer systems while speaking with customers
- Accurately document customer interactions
- Provide friendly, professional service—even in challenging situations
- Meet daily performance and quality goals
- Fluent in English AND Spanish (speaking, reading, and writing)
- High school diploma or GED
- At least 6 months of customer service experience
- Comfortable using computers and multitasking
- Strong communication and problem-solving skills
- Reliable, punctual, and ready to learn
- Call center experience is a plus, but NOT required!
- Training & Schedule
- Training begins November 30! Three weeks of full-time, instructor-led training
- Monday–Friday, 10:00 AM–6:30 PM
- Excellent attendance and punctuality are essential
- Must be available for assigned shifts based on business needs, including Saturdays
- This is a high-volume contact center with structured schedules and performance expectations
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
