Inbound Manager

WHO WE ARE: The Foundrae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.POSITION SCOPE: The Inbound Manager will work closely with the Sr Manager of Fulfillment and Operations Manager to oversee all operational aspects of the distribution center, ensuring efficient product flow, accurate order fulfillment, and timely delivery by managing staff, optimizing processes, maintaining inventory integrity, and upholding safety standards within the distribution facility, all while aiming to maximize productivity and cost-effectiveness.RESPONSIBLITIES:Staff Management:Hire, train, and supervise production associates including receivers, pickers, replenishment, quality control, repair, and inventory control associates.Assign tasks, monitor performance, and provide feedback to ensure productivity targets are met.Address employee concerns and resolve conflicts.Conduct performance evaluations and provide coaching.Operational Oversight:Plan and schedule daily production operations, including receiving, replenishment, quality control, repairs, and picking.Monitor inventory levels and manage stock rotation to prevent shortages.Implement process improvements to optimize efficiency and reduce errors.Coordinate with Jewelers to ensure daily workload is executed in timely manner.Support corporate team initiatives requiring inventory movementManage corporate employee ordersQuality Control:Verify accuracy of incoming shipments and outgoing orders.Conduct cycle counts to maintain inventory accuracy.Identify and address quality issues to maintain product integrity.Safety and Compliance:Enforce safety regulations and procedures within the distribution center.Conduct safety training and inspections to prevent accidents.Ensure compliance with all applicable distribution center regulations.Performance Metrics:Track key performance indicators (KPIs) such as productivity, accuracy, and on-time delivery.Analyze data to identify areas for improvement and implement corrective actions.Report on operational performance to management.QUALIFICATIONS:Previous leadership experience in inbound/production operations within a luxury environmentPrevious luxury or jewelry distribution center experienceMinimum of High School degree requiredProficiency in Microsoft Office Suite, NetSuite, RF-Smart or similar business systemsFamiliarity working with shipping vendors/systems preferredAbility to quickly learn and apply system capabilitiesStrong attention to detail and organizationDemonstrated ability to communicate regularly across teams as well as with customers and business contacts in a courteous and professional mannerAbility to lift, bend, carry and move packages weighing up to 25 poundsStrong leadership and supervisory skillsExcellent analytical and problem-solving abilitiesExcellent communication and interpersonal skills to collaborate with cross-functional teamsAbility to work under pressure and meet deadlines