Post Closing Processor
united federal credit unionPark (MI)
About the role
Post Closing Processor The Post Closing Processor is responsible for reviewing all incoming mortgage closing packages and documents for accuracy, uploading electronically, and filing originals. In addition to supporting Secondary Sales with Investor loan sales, monthly/annual audit requests and responding to departmental requests for documentation. Essential Functions, in order of priority: Checking in and auditing all incoming closing packages and documents for accuracy, scrub and scan all closing documents to be uploaded into our LOS system. Monitor the Post Closing inbox, and work directly with Credit Union members, internal partners, and external vendors to obtain missing documentation and correct outstanding issues/errors. Time: 50%Pulling Notes and supporting the Secondary Market team with investor loan sales. Supporting requests for monthly/annual audits. Respond to internal requests for loan documentation. Time: 40%Responsible for handling various post-closing reports, the paid off loan report and record retention for all mortgage files. Time: 5%As assigned by your manager, actively participate in departmental projects and keep internal procedures updated. Time: 5%Education (Minimum Required to Perform the Duties of the Position):High school diploma required Experience (Minimum Required to Perform the Duties of the Position):Two years of experience in real estate processing and or lending preferred. Two years of experience with Encompass, United's LOS and a Core Operating system experience preferred.
Knowledge, Skills and Abilities:
- (Minimum Required to Perform the Duties of the Position):Precise attention to detail
- Strong organizational skills
- Working knowledge of computer key board and computer programs such as Microsoft Word, Microsoft Excel, Outlook, and Internet
- Ability to interact with internal and external partners in a positive manner
- Strong belief and commitment to quality customer service
- Knowledge of Credit Union products and services
Self-motivated
Detail oriented
Positive attitude
Excellent oral skills
Good written communication skills
Required Competencies:
- Problem Solving
- Dealing with Ambiguity
- Time Management
- Demonstrates Courage
- Drive for Results
- Interpersonal Savvy
- Customer Focus
- Integrity and TrustSelf-Development
Business AcumenMental Requirements:
- Understanding of banking regulations, tax reporting, and credit union systems and procedures
- Ability to work under pressure
- Problem-solving abilities
- Ability to analyze and evaluate information
Physical Demands:
Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eyestrain from reading detailed printouts and computer screens. Work may include occasional pushing, pulling, lifting, or carrying objects weighing up to 25 pounds such as files, documents, and computer printouts.
Working Conditions:
Internal – Work is performed in a climate-controlled office environment. No known environmental hazards are encountered in normal performance of duties. EOE/Vets/Disability
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