Assistant General Manager - Up to $60k +
gecko hospitalityDearborn (MI)
Assistant General Manager - Up to $60k +
Posted 3 days ago
gecko hospitalityDearborn (MI)
SENIORITY
Mid
About the role
Position: Assistant General ManagerLocation: Canton/Dearborn/Woodhaven/Farmington, MI
Employment Type:
Full-Time, ExemptReports To: Director, Retail Operations About the OpportunityWe're seeking an exceptional Assistant General Manager to lead our bakery-cafe team and create memorable guest experiences in our community. As an AGM, you'll be part of something special-leading connections with amazing guests, directly impacting our growing business, and serving your local community.
What You'll Do:
Leadership & Team DevelopmentOwn all aspects of bakery-cafe team leadership including staffing, scheduling, people development, career progression, performance management, training, and succession planningHire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire teamCreate subject matter experts within your bakery-cafe by developing managers on people processes and Panera's Guiding Values & BehaviorsManage team performance to ensure operational goals, quality standards, and extraordinary guest service expectations are consistently metOperations & Guest ExperienceFollow operational procedures designed to ensure successful execution of all company strategies and initiativesBuild engaging relationships that lead to long-term, loyal guestsMake sure every guest is delighted by the quality of our food, service, and staffMaintain the bakery-cafe's overall costs and inventory effectivelyEnsure a healthy and safe workplace that meets Panera's health, food safety, and company culture standardsCompliance & StandardsEnsure all team members follow company policies and procedures and comply with federal, state, and local regulationsMaintain adherence to Panera's dress code across all team membersFollow all company policies including Cash Handling policy and Code of ConductWhat You BringRequired Qualifications 2-3+ years of restaurant Assistant General Manager experience preferredProven ability to drive positive results and strong business acumenDemonstrated ability to run and lead great shifts while directing, motivating, coaching, and developing others in a fast-paced environmentMinimum age: 18 years of ageServSafe certification (or ability to achieve) requiredThis position requires a criminal background checkSkills & AbilitiesExceptional leadership and team-building capabilitiesStrong communication skills in high-volume, loud environmentsStrategic thinking with hands-on executionFlexibility to work nights and weekends as neededProblem-solving mindset with ability to make key decisions independentlyPhysical RequirementsAbility to lift, carry, push, and pull objects up to 50 pounds as neededCapability to walk for up to 6 hours during shiftsMust be able to clearly communicate and quickly understand guest and team member directions in a loud environmentWorking ConditionsThis role requires flexible hours including nights and weekends in a fast-paced environment with shifting prioritiesHigh-volume, dynamic bakery-cafe setting with constant guest interactionWhy Join UsLead a respected neighborhood bakery-cafe with a strong community presenceCompetitive compensation and comprehensive benefits packageOpportunity to develop and grow your management career with a nationally recognized brandCulture focused on warmth, hospitality, and making a positive impactSupport from a dedicated leadership team and robust operational systems
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