Mobile Technology Specialist - WI

Posted yesterday

southeastransVilla Rica (GA)

Telecommunications Engineering Specialists Wireless Telecommunications Carriers (except Satellite)

SENIORITY

Mid

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About the role

Mobile Technology Specialist - WI Admin Support Worker Villa Rica, GA, US LOCATION: ON-SITE IN THE STATE OF WI POSITION CONTINGENT UPON AWARD OF CONTRACT Overview SUMMARY: This position supports and maintains all technical aspects of mobile data tracking technology including program management, NEMT Provider training, data security management, reporting, and overall system integrity in multiple states. Requires knowledge of commonly-used concepts, practices, and procedures regarding cellular and GPS network platforms. The position must establish, implement and maintain operating policies and procedures to assure compliance with all contract requirements. Requires travel and flexible working hours.

Responsibilities: Pre-Implementation: Provide user and company-wide mobile technology support. Coordinate with suppliers and vendors and manage the purchase order process. Inventory control and reporting. Technology deployment. Develop training material resources. Conduct user training sessions for all end-users. Post-Implementation: Provide 24x 7 support, with flexibility for night and weekend work as well as travel to satellite offices. Maintain company policies related to mobile technologies. Monitor system performance and reliability. Provide ongoing training within NEMT Provider network. End user support. Develop specifications for system enhancements. Develop and produce reports. Inventory management. Promote responsible usage and care of corporate equipment.

Qualifications: Experience in mobile industry, familiarity with mobile operators/carriers and different activation models. Proven project and team coordination. Ability to analyze, organize, prioritize, implement, and control business activities and transactions. Experience with implementation and management of location based services and cellular based platforms. Working knowledge of iOS and Android operating systems. Self-motivation and ability to work in fast-paced environment. EducationBA/BS in Business, Computer Science or related field or equivalent experience.

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