Tier 2.5/3 Systems Engineer
bowman williamsAshburn (VA)
$85,000 – $100,000
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Posted today
bowman williamsAshburn (VA)
SENIORITY
Senior
SALARY
$85,000 – $100,000
About the role
Tier 2.5/3 Systems Engineer
About Us:
We are a rapidly growing IT service management firm providing traditional MSP support services along with cutting-edge technologies. We are dedicated to training, mentoring, and developing our team to help our clients achieve maximum productivity and profitability. We offer competitive salaries, a bonus program, and a comprehensive benefits package.
Role Overview:
As a Tier 2.5/3 Systems Engineer, you will be instrumental in ensuring the stability, integrity, and efficient operation of our client network systems. You will be involved in the design, installation, support, and maintenance of systems and related technologies, adhering to best practices.
Key Responsibilities:
Plan, design, and support client network and computing infrastructure.
Administer servers and virtual server clusters.
Install, configure, and maintain network hardware, systems, services, equipment, and devices.
Monitor and optimize network performance.
Oversee network security systems and technologies.
Manage software and network security.
Handle user account management, permissions, email, and threat management.
Implement and oversee system backup and restore protocols.
Document network issues and resolutions.
Create and maintain detailed documentation for hardware, networks, and systems.
Travel to client sites as needed.
Participate in on-call support rotation and be available for after-hours/weekend project work.
Monitor support tickets and provide remote support as required.
Qualifications:
Bachelor's Degree in Computer Science, Information Technology, or a related field preferred.3-5 years of experience in network administration, design, and execution.1-2 years of IT management experience.
Experience in a client-focused environment.
Proficiency with Windows, Apple OS, HP/Aruba, Cisco Systems, and SonicWall.
Knowledge of network infrastructure including switches, routers, cabling, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, VPN, Terminal Services, VoIP, and QoS.Familiarity with web development and cloud services such as Azure and AWS.Experience with VMWare virtualization and Active Directory.
Understanding of both on-premises and cloud-based system architectures.
Strong communication skills, with the ability to produce reports, business correspondence, and procedure manuals.
Excellent project management skills.
Ability to work independently and collaboratively.
Accurate time tracking skills.
Location: Ashburn, VA
Salary: $85,000 – $100,000 + Bonuses
Benefits:
- 401(k) Plan (1/1 match up to 3%, 2/1 match up to 6%)90% Company-Paid Health Insurance (60% for dependents)100% Company-Paid Vision & Dental Insurance
- Free Gym Membership
- Generous Paid Time Off (PTO), including federal holidays and your birthday
- Annual Bonuses Based on Gross Revenue (Last year: 10.5% of gross income)
- Comprehensive Training & Development Program, including certifications, webinars, user conferences, and more
Before you apply
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.