Remote Customer Service & Sales Representative – Career Change Opportunity (Training Provided | No Cold Calls)

ian graham agencyDenver (CO)

Remote Customer Service & Sales Representative – Career Change Opportunity (Training Provided | No Cold Calls)

Posted today

ian graham agencyDenver (CO)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Insurance Agencies and Brokerages

SENIORITY

Junior

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About the role

Looking for a Career That Fits Your Life? If you’ve built your experience in customer service, sales, education, hospitality, retail, or administrative work and feel ready for something more flexible, scalable, and rewarding, this remote opportunity offers a practical path to change careers without starting over. This role is designed for professionals who are reliable, people-focused, and ready to learn a new skill set with structured guidance. Many team members begin part-time and transition into full-time hours as their results grow. No previous sales or insurance background is required.

What You’ll Be Doing:

This is a customer service–driven role that involves helping individuals who have already asked for information. Conversations are scheduled, professional, and focused on problem-solving — not pressure or cold outreach.
Follow up with individuals who requested information online, by phone, or through mail
Provide a positive customer service experience via Zoom or phone appointments
Explain coverage options clearly and help clients complete simple applications
Use a step-by-step process supported by training, scripts, and mentorship
Work independently from home while staying connected to a supportive remote team
Typical full-time time allocation:5–10 hours per week on phone follow-ups and confirmations10–20 hours per week meeting with customers5–10 hours per week on training, development, and administrative tasks
Compensation & Growth Potential
Commission-based compensation with monthly bonus opportunities
Average entry-level sale pays between $600–$800 Full-time representatives average 3–7 sales per week
Performance-based increases available every 2–3 months
No quotas and no cap on income
Earnings vary based on performance. Figures reflect averages of active representatives.
Who This Role Is Best ForIndividuals with strong customer service or people-facing experience
Career-switchers seeking remote work and income growth
Self-motivated professionals comfortable working from home
Those open to coaching and following a proven systemU.S. Citizens or Permanent Residents able to pass a background check
No license? We provide guidance and support to help you obtain your Life Insurance License.
Why People Transition Into This RoleFully remote, work-from-home environment
Warm leads provided — no cold calling
Structured training and one-on-one mentorship
Transferable skills from customer service and education backgrounds
Opportunity to build a long-term career without returning to school

About the Company: Ian Graham Agency, LLC is a remote financial services agency built on mentorship, integrity, and repeatable systems. We specialize in mortgage protection, final expense, retirement solutions, and debt elimination strategies, helping individuals from diverse professional backgrounds build successful remote careers.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.