Veterinary Receptionist

Veterinary Receptionist / Client Service RepresentativeScottsdale, AZKierland Animal Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $18 - 21 per hour, for each hour workedThis is a full-time position, with a 4/10 schedule and availability needed Monday-Saturday.Full-time benefits package:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountPart-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:2+ years of experience in a customer service or receptionPrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional and solution-oriented during busy periodsBe a vital part of something meaningful at Kierland Animal Clinic! Kierland Animal Clinic is a busy, multi-doctor practice in Scottsdale, AZ, offering the highest quality of care to pets and their people. Our dedicated and highly trained staff works together to ensure every patient receives compassionate, personalized attention. We're proud of our strong partnerships with local animal shelters and community pet stores, and we believe in giving back while moving forward.We're looking for motivated and caring support staff—from Client Service Representatives to Kennel Assistants—who want to grow in a fast-paced, team-focused environment. You'll be part of a hospital that values teamwork, diversity, and individuality, where everyone is encouraged to be themselves. If you're dependable, detail-oriented, passionate about animals, and ready to be part of something truly special, apply today and join our incredible team at Kierland Animal Clinic!