Aerospace MRO Customer Service

Posted 2 days ago

terrelonge staffing solutionsMiami (FL)

Customer Service Representatives Other Support Activities for Air Transportation

SENIORITY

Junior

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About the role

Aerospace MRO Customer Service North Miami Beach, Florida, United States MRO Aerospace and Defense Client$ 40,000.00 - 60,000.00 (US Dollar) Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.

Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders.

Qualifications: Associate degree or equivalent experience in customer service or a related field.2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.

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