CSR - Work From Home
spade recruitingSan Diego (CA)
About the role
We are looking for motivated individuals to join a growing remote team dedicated to helping families understand and access available benefit options. This opportunity is a good fit for someone who enjoys working with people, communicating clearly, staying organized, and building a long-term career from home. You will be speaking with clients who have requested information, helping them schedule virtual appointments, reviewing available programs, answering questions, and supporting them through a simple online process. Full training is provided, along with ongoing mentorship and team support. Previous experience is not required.
Responsibilities:
Reach out to clients who have requested information Book and confirm virtual appointments Review benefit options through phone or video meetings Explain information in a clear, simple, and professional way Answer client questions and provide helpful support Assist with digital forms and account updates Maintain accurate records and follow-up notes Build strong relationships with clients Participate in training, coaching, and team development Work remotely using phone, video, and online tools What We Provide 100% remote work-from-home opportunity Flexible scheduling options No cold calling Full training provided One-on-one mentorship and support Full benefits package Weekly pay structure Bonus and incentive opportunities Career advancement potential Leadership development Supportive team environment Long-term growth opportunities Ideal Candidate Strong communication skills Positive and professional attitude Self-motivated and dependable Coachable and willing to learn Comfortable working independently from home Basic computer skills Organized and consistent Able to follow a structured process Customer service, sales, or client support experience is an asset but not required Must be legally authorized to work in the US This is a strong fit for someone looking for a remote opportunity with flexibility, training, full benefits, mentorship, and the ability to grow within a supportive team.
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