Remote Enterprise Account Manager

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Role Summary:ZipRecruiter is seeking an Enterprise Account Manager to support our rapidly growing Direct sales team.As an Enterprise Account Manager, you will drive existing account revenue, retain clients, provide world-class service and grow accounts through optimization, performance analysis, and relationship building. This role monitors each account within their book of business and provides necessary support, as well as makes campaign level optimizations to facilitate best performance, client retention, budget fulfillment and overall book growth quarter over quarter.You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.What You'll Be Doing:Work closely with Enterprise Account Executives who focus on prospecting and partnering with the nation's largest clients as well as work closely with Customer Success Manager and Product SpecialistRenew and grow a book of business quarter over quarterClose upsell opportunities consistently at or above quota levelProactively manage a set list of accounts, provide best-in-class support and identify upsell opportunitiesOn board new clients, train users and serve as the main point of contact post saleConduct face-to-face visits and live product demonstrations over the phoneAnalyze and present monthly analytics reportsProvide appropriate product suggestions on a client-by-client basisMaintain a high daily volume of activity to help nurture relationships and become a trusted advisorOptimize campaign bids, budgets, segmentation and overall performanceTravel required -25% minimum. Current expectation of 9 client visits quarterlyWhat We're Looking For:Previous experience providing best-in-class support to customers3-5 years of experience in Enterprise Account Management preferredExperience working with SalesForce.com or other CRM softwareEnthusiastic, optimistic & a team playerSomeone who is coachable and wants to learnWorking knowledge of MS Office Suite (Word, Excel, Outlook, and PPT).Easily builds rapport and establishes relationships with prospects and colleaguesResourceful. Goes over, under, around and through obstacles to achieve successOutgoing, dynamic personality and can build outstanding relationshipsExceptional written, verbal, phone and presentation skillsAbility to work under pressure, organize and prioritize responsibilitiesBonus Points:Understanding of digital advertising, the media planning process, performance reporting and programmatic buyingRecruitment or HCM experienceExperience selling Recruitment Advertising and/or Performance Based AdvertisingBenefits/Perks include:A fun environment where work-life balance is valuedOpportunities for advancementVery competitive salaryGenerous commission planEmployer-matched 401(k) planCompetitive benefits packageQuarterly Health Benefit ReimbursementAttractive paid time off policy - Open/Flexible vacation policySee more about our benefits atThe US base salary for this full-time position is $100,000 plus commission. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.Category: Sales & Biz Dev#LI-RemoteDepending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-noticeZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: