Lead Service Desk Manager
piper companiesNewington (CT)
About the role
Zachary Piper Solutions seeks a Service Desk Manager for a Federal Program in Newington, VA. You will lead a team delivering secure, reliable IT service desk operations to a government customer, ensuring high-quality support and strong incident management. The role demands 5+ years of IT support, active clearance, and ITIL/ Security+ credentials, with a path toward growth in a fast-paced federal environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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