Guest Services

Posted 3 days ago

armoryMinneapolis (MN)

Ushers, Lobby Attendants, and Ticket Takers Promoters of Performing Arts, Sports, and Similar Events with Facilities

SENIORITY

Entry

SALARY

$16 an hour

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About the role

Description

Salary: $16 an hour Job Type: Part-time Qualifications: US work authorization (Required) Hotel experience: 1 year (Preferred) Minneapolis' Premier Event Center hiring for Guest Services!

Responsibilities: Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examine tickets for entry to various tiers of the venue. Assist with keeping the venue safe, clean and presentable to the guest. Resolve guest complaints or problems. Guide guests to exits or provide other instructions or assistance in case of emergency. May assist in verifying staff credentials to generally restricted areas. Assist patrons by giving directions places inside or outside the venue. Ensure guests are safely enjoying the show. Communicate with other venue staff or managers about guest needs.

Schedule: Evening shift Holidays Monday to Friday On call Weekend availability Ability to commute/relocate: Minneapolis, MN 55415: Reliably commute or planning to relocate before starting work (Required)

Experience: Customer Service experience: 1 year (Preferred)

Work Location: One location Requirements:

Qualifications: High School Diploma or equivalent preferred At least 1+ year in a guest service role preferred Excellent verbal, and interpersonal communication skills Position requires constant walking, climbing stairs, and standing for long periods of times Job Type: Part-time

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