Ford Service Advisor
mitchell selig fordWindsor (CT)
About the role
Mitchell Selig Ford Service Advisor Opportunity Founded in 1922, the Mitchell Auto Group has excelled over the past 95 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a career. Today's automobiles employ state of the art technology that requires regular maintenance, software updates and repairs to perform at the highest level. Customers need a consultant to coach them through the maintenance of their vehicle. Mitchell Selig Ford located off of exit 37 on 91 in Windsor, CT has just been completely renovated into a state of the art facility to better serve our customers. We are looking for one individual with experience as a Service Advisor to join our team. A track record of high customer satisfaction is a must for this position.
What We Offer:
Medical, dental & vision insurance Basic life insurance 401kAccident and critical illness insurance
Responsibilities:
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance based on age, mileage, and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications:
- Minimum 1 year experience in a service advisory role
- Knowledge of automobiles
- Positive attitude
- High volume mentalityCSI focused
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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