Customer Success Manager: Drive AI SaaS Adoption & Growth
roma aiDoral (FL)
Customer Success Manager: Drive AI SaaS Adoption & Growth
Posted 2 days ago
roma aiDoral (FL)
SENIORITY
Mid
About the role
Roma AI está buscando un Customer Success Manager para asegurar una experiencia del cliente excepcional tras la implementación del asistente de IA. Será el punto de contacto principal, monitorizando métricas, resolviendo incidencias y proponiendo mejoras continuas para expandir el uso y la satisfacción del cliente. El/la candidato/a ideal tiene al menos 2 años en CS o Account Management, habilidades analíticas y capacidad para gestionar múltiples cuentas de forma proactiva.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.