Telephonic Outreach Specialist
virtual vocationsDenver (CO)
About the role
Connecting virtually with eligible members, the full-time Telephonic Outreach Specialist will engage in initial conversations to assess needs and initiate the intake process, serving as the primary contact until a Community Health Partner is assigned, all while working remotely.
Key responsibilities:
Provides telephonic and virtual outreach and engagement services to eligible members
Initiates the intake process and facilitates handoffs to the care team while documenting necessary information
Communicates urgent needs and relevant information to care teams and tracks performance within the Commons platform
Required qualifications:
Minimum of 1 year of experience in a similar role
Familiarity with telephonic outreach and engagement processes
Experience using data management systems, specifically Commons or similar platforms
Ability to collect verbal and written consent from members
Understanding of community health services and care coordination
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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