Guest Experience Concierge

Posted 4 days ago

yaamava resort casino at san manuelHighland (CA)

Concierges Hotels (except Casino Hotels) and Motels

SENIORITY

Mid

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About the role

Yaamava Resort & Casino at San Manuel is seeking a Lobby Ambassador to engage with hotel guests and elevate their experience. You will welcome guests according to standards, provide information about hotel outlets, and anticipate guest needs with genuine appreciation. The role requires high-quality communication, strong organization, and the ability to collaborate with restaurants, spa, and entertainment teams to ensure guest satisfaction. Evening, weekend, and holiday shifts may be required.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.