Remote Behavioral Health Phone Support Specialist

Posted yesterday

blue shield of caLong Beach (CA)

Customer Service Representatives Outpatient Mental Health and Substance Abuse Centers

SENIORITY

Junior

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About the role

Blue Shield of CA is seeking a Behavioral Health Customer Service Representative to handle inbound calls from fully insured group customers. You will provide high-quality, white glove service, guiding members to resolution with empathy and advocacy. The role requires mandatory remote training totaling 40 hours, then full-time shifts with breaks, and possible holidays. Hybrid/remote work is available based on business needs.

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.