Sr. Account Executive

Location: must be located in South FLorida. This is a remore role but must live in the territory

Reports To: Sales Director

Department: Sales

Type: Full-Time | Exempt Position

Overview: As a Senior Account Executive, you will hunt new logos as well as own and grow a focused set of high-value, strategic client relationships. In addition to new account acquisitions, you will proactively manage accounts, drive long-term technology alignment, and identify new revenue opportunities through business conversations, strategic reviews, and close partnership with our VCIO team. This is a hybrid hunter/farmer relationship-first, growthoriented role with a strong emphasis on planning, value delivery, and expansion.

Key Responsibilities: Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue. Proven track record of success in prospecting for new clients via cold calling, Linked In, canvassing, networking, etc., to develop pipeline from initial contact to close. Serve as the primary relationship owner for a small portfolio of high-value accounts. Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals. Lead or co-lead QBRs with VCIO, with focus on roadmap alignment, client goals, and risk management. • Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers. Serve as the client's advocate across internal departments, ensuring consistent service quality. Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance. Maintain detailed account plans and forecast pipeline accurately. Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.

Requirements: • 4-6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).• Proven track record of success in achieving sales quotas, growing revenue within existing accounts, and building long-term business relationships.• High business and technical acumen with the ability to translate technical service into business value.• Excellent communication, presentation, and strategic planning skills.• Strong familiarity with MSP tools (e.g., Connect Wise, Hub Spot/Salesforce, IT Glue).• High energy, self-starter with internal motivation and strong drive to succeed.• Active rolodex of contacts a plus. Success Metrics• Quota attainment (MRR, professional services, upsells)• New logo acquisition (bookings and revenue)• MRR and project revenue growth• Client retention & satisfaction (NPS/CSAT)• Strategic roadmap execution• Forecast accuracy and account plan quality