Senior Oracle Utilities consultant

Key Responsibilities: Test Planning & Strategy Define and own the overall test strategy and test plans for CC&B and CCS workstreams Develop comprehensive test coverage across functional, integration, regression, and system testing phases Create detailed test estimations, resource plans, and testing schedules Establish and maintain testing metrics, KPIs, and status reporting frameworks Test Execution & Automation Lead manual and automated testing of enterprise applications to ensure product quality and usability Design, develop, and maintain automated test solutions using Eggplant Functional and Eggplant DAIExecute functional testing to ensure application quality and business requirements are met Drive regression testing efforts to validate system stability across releases Oversee smoke testing to verify build stability before deeper testing cycles Domain-Specific Testing Validate Oracle Utilities CC&B and CCS functionality across key business areas including: Customer Management – 360° view of customer data and interactions Account Management – account setup, maintenance, and lifecycle Service Agreements – service contract validation and management Meter to Cash – end-to-end billing cycle validation Billing – rate application, bill calculation, and invoice generation Payments – payment processing, adjustments, and reconciliation Credit & Collection – credit management and collections workflows Rate & Tariff Validation – rate structure verification and tariff application Integration Testing Validate integrations between CC&B/CCS and external systems including: ERP systems – financial and operational data synchronization Payment gateways – third-party payment processor integration Third-party utility applications – external system interoperability Defect Management & Reporting Manage end-to-end defect lifecycle using JIRAPerform root cause analysis and drive defect resolution across functional and technical teams Prepare comprehensive test reports, status updates, and release readiness assessments Present testing status, defect aging summaries, and open risk items to program leadershipUAT & Go-Live Support Support User Acceptance Testing (UAT) phases with test data preparation, execution, and issue resolution Coordinate UAT activities with business stakeholders and end-users Provide go-live readiness assessments and post-implementation support

Required Qualifications: 8+ years of experience in Quality Assurance, Software Testing, or Test Automation 2+ years of hands-on experience with Oracle CC&B (Customer Care and Billing) applications Strong experience in the Utilities domain Deep understanding of SDLC and STLC methodologies Hands-on experience with Eggplant Functional and Eggplant DAI automation tools Strong background in functional, integration, regression, and system testing Experience with defect management and test case management using JIRAExpertise in test strategy development, estimation, and test planning Experience with Oracle Utilities CC&B and CCS functional domains including customer management, account management, billing, payments, credit & collection, and rate/tariff validation Knowledge of Meter to Cash processes and utility billing cycles Experience with system integrations including ERP systems, payment gateways, and third-party utility applications

Preferred Qualifications: Experience with Oracle Utilities Application Framework (OUAF)Experience with Oracle Utilities C2M (Customer to Meter)Knowledge of SQL and PL/SQL for data validation and troubleshooting Experience with additional test management tools beyond JIRAExperience leading testing initiatives independently while collaborating with distributed teams Oracle Utilities certifications