Patient Care Coordinator
allmed staffingNew Hyde Park (NY)
Patient Care Coordinator
Posted today
allmed staffingNew Hyde Park (NY)
SENIORITY
Mid
About the role
Patient Service RepresentativeWe are seeking a professional and customer-focused Patient Service Representative to support daily front-office operations in a healthcare setting. The ideal candidate will provide exceptional service to patients, efficiently manage appointments and administrative tasks, and maintain accurate patient information while protecting confidentiality.
Key responsibilities include:
Conduct patient check-in and check-out processes.
Answer incoming calls and document patient inquiries accurately in the EHR.
Conduct patient outreach for appointments, follow-ups, and required services.
Schedule appointments according to established protocols.
Manage administrative in-basket pools, work queues, and assigned tasks.
Scan and upload documents into the EHR following standard procedures.
Maintain the confidentiality and security of patients' medical, personal, and financial information.
Provide courteous and professional customer service to patients and staff.
Perform other administrative duties as assigned.
Required qualifications include:
High School Diploma or GED.
Minimum 1 year of receptionist or customer service experience.
Basic computer proficiency, including Microsoft Office applications.
Strong communication, organizational, and customer-service skills.
Ability to multitask and work effectively in a fast-paced healthcare environment.
Strong attention to detail and commitment to patient confidentiality.
Preferred qualifications include:
Previous experience working with EPIC EHR.
Prior healthcare or medical office experience.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.