Platform User Ops Intern: Troubleshoot & Improve UX

Posted 6 days ago

tik tokSan Jose (CA)

Computer Systems AnalystsSoftware Publishers

SENIORITY

Intern

About the role

TikTok is seeking interns for the Platform User Operations team in San Jose. The internship offers hands-on experience, exposure to real-world challenges, and opportunities to apply classroom knowledge while building a foundation for growth. The role focuses on internal user support and process improvement. As part of the team, you will respond to user queries, troubleshoot issues with internal databases, analyze tickets for improvements, and collaborate with Engineering on product #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.