Field Service Engineer I

Posted 6 days ago

cooper cosLivingston (NJ)

Medical Equipment Repairers Engineering Services

SENIORITY

Senior

SALARY

$59,796 - $79,675 per year

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About the role

Job Description: This position is responsible for providing installation, calibration, maintenance, repair, validation, and support services for IVF customers across North America under guidance. Performs field-based equipment service and installation activities following established procedures. Builds technical competency across supported products and utilizes D365 CRM for service documentation.

Responsibilities: Essential Functions & Accountabilities:

Obtain certifications to install and service assigned IVF equipment
Perform equipment installations following standard procedures
Perform routine service, maintenance, calibration, and validation tasks
Provide basic technical support to customers and sales teams
Assist in troubleshooting and repair activities
Maintain accurate paperwork and device history records in D365Support workshops and trade shows (setup and teardown)
Manage travel logistics and expense reporting
Participate in training and team meetings
Perform other duties as assigned

Qualifications

Knowledge, Skills and Abilities:

Basic understanding of medical device service
Foundational knowledge of microscopy and lab environments
Ability to follow procedures and work under guidance
Basic troubleshooting skills (electrical and mechanical)
Strong organizational and communication skills
Familiarity with MS Office; CRM exposure preferred

Passing of background check, which may include verification of prior employment, criminal conviction history, educational and driving records.

Work Environment: Lifting of 50 lbs is common Contact with household cleaners

Experience: Experience in Medical Equipment Field Service or Service and Repair preferred. CRM business system operation.

Education: Bachelor's Degree in a related technical discipline or equivalent experience. Biomedical Equipment education a plus As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at talent.acquisition@coopersurgical.com.As an employee of CooperSurgical you'll receive a competitive total compensation plan. Your recruitment team will be able to share more information about any variable pay opportunity and benefit package that accompanies this role. The good faith estimate of the salary range for this role is $59,796 to $79,675. The actual amount offered is determined by a number of factors including but not limited to location, skills and experience. Job InfoJob Identification 12796 Job Category Engineering Job Schedule Full time Locations 18433 Roscoe Blvd, Northridge, CA, 91325, US 225 W. Jefferson Ave, Naperville, IL, 60540, US (On-site) Company CooperSurgical

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