Recurring Revenue Manager
wittern groupClive (IA)
About the role
Description: Job is located on-site in Des Moines, IA
Duties and Responsibilities:
Revenue Ownership for Connected AssetsManage revenue from installed and connected devices, including software subscriptions, connection fees, data services, and other recurring charges. Make sure every billable connection is billed correctly and that no active connection is missed. Keep an accurate, up-to-date list of installed assets and the revenue tied to each one. Billing Accuracy and Revenue Recovery Find and fix billing problems, such as unbilled connections, missed fees, or incorrect pricing. Compare operational records with invoicing records to confirm billing is complete and accurate. Recover missed revenue through corrected billing, process improvements, and system fixes. Revenue GrowthFind ways to increase the average revenue earned from each connection. Identify opportunities to sell additional software, services, warranties, or upgrades to existing customers. Work with Sales and Product teams to improve pricing, packages, and revenue strategies. Process and System Management
- Create and maintain clear processes for:o Activating and onboarding new connectionso Starting and checking billingo Managing renewals, cancellations, and asset lifecycle changes Serve as the business owner for systems that support recurring revenue, such as ERP, CRM, and connection tracking tools. Improve and automate revenue processes to reduce manual work and errors. Data, Reporting, and Accountability
- Build and maintain dashboards that track important measures, including:o Installed connections compared with billed connectionso Revenue earned per connectiono Customer loss, time to activate new connections, and billing accuracyo Missed revenue and recovered revenue
- Share regular reports with executive leaders on revenue performance, risks, and opportunities.
Cross-Functional Leadership
Work with Finance, Sales, Operations, IT, and Customer Support to keep revenue processes aligned and running smoothly.
Serve as the main contact for issues that affect recurring revenue or billing accuracy.
Help teams stay accountable for revenue tied to installed assets.
Knowledge and Skills:
- Strong ability to analyze data and compare records for accuracy
- Experience using ERP, CRM, and large data systems
- Ability to find and capture revenue opportunities
- Strong communication, teamwork, and follow-through skills
- Experience with recurring revenue or SaaS business models
- Experience generating revenue from installed equipment, connected devices, or similar assets
- Knowledge of pricing, billing systems, and revenue operations
Requirements:
Bachelor's degree in Finance, Business, Analytics, or related field 5+ years of experience in revenue operations, finance, recurring revenue, SaaS, or a related field
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