Customer Experience Ambassador (CEA)

Posted 9 days ago

sardis pollo a la brasaGlen Burnie (MD)

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Full-Service Restaurants

SENIORITY

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About the role

We're Hiring Customer Experience Ambassadors (CEA)!As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly atmosphere for our guests. You will be the person with whom our customers have the most contact with while dining in our lobby! This means you will make the first impression and help create + build relations by speaking about us, our food + our team with enthusiasm.

Responsibilities:

Greet + welcome guests!
Provide exceptional customer service to upsell our products
Guide our guests through the store (Lobby, restrooms, pick-up order, in-store orders, etc.)Host our Guests: Make them feel comfortable + their visit enjoyable!
Answer the phone in a friendly manner
Accurately answer guest's questions
Be able to handle + solve difficult situations
Say farewell: Thank our guests and invite them to return
Ensure the cleanliness, safety, and security of our guests + team members
Practice food safety procedures

Why Work With Us? We offer great benefits to our team members including:

PTO: Paid Time OffFree meals

Health Insurance contribution Weekly PaySardi's is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sardi's complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. Sardi's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Disclaimer: Sardi's values diversity among our team members and the unique perspective this brings to the Company

Disclaimer: It is unlawful in Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this provision is guilty of a misdemeanor and subject to a fine not exceeding $100.

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