Account Associate - State Farm Agent Team Member

Posted 4 days ago

rita johnson state farm agentGriffin (GA)

Insurance Claims and Policy Processing Clerks Insurance Agencies and Brokerages

SENIORITY

Junior

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About the role

Benefits: Simple IRA

License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY: I opened my agency in 2002 and currently lead a team of four. Before becoming a State Farm agent, I worked in insurance claims, where I developed a passion for helping people through difficult situations. I'm originally from Kentucky and previously served as a county commissioner. Community involvement has always been an important part of both my personal and professional life. Our agency stays actively involved through the local Chamber of Commerce, Main Street organizations, and other community events. We enjoy building relationships and making a positive impact in the communities we serve. We offer a Simple IRA, licensing reimbursement, built-in rewards and promotions, Casual Fridays, and a strong commitment to work-life balance. We believe in recognizing hard work while creating an enjoyable and rewarding workplace. Our culture is family-oriented, supportive, and collaborative. I'm looking for someone who is hardworking, dependable, and able to work independently while also contributing to the success of the team. If you're looking for a close-knit office where your work makes a difference, we'd love to meet you.

ROLE DESCRIPTION: As an Account Associate for Rita Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES: Manage customer accounts and update information in the database.

Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS: Strong organizational skills and attention to detail.

Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

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