Senior AI Engineer
optomiBrooklyn (NY)
About the role
Optomi, in partnership with a leading technology organization operating at the scale of a major financial enterprise, is looking for a Senior Engineer (VP-equivalent) to join their Customer-Facing AI Agents team. We are seeking a seasoned Senior Engineer to design and build production agentic workflows for customer-facing use cases. This role involves working on multi-turn conversation, tool calling, retrieval, escalation, and human handoff. You will own agent orchestration end to end using LangGraph/LangChain, integrate agents with core service layers, and build and tune evaluation loops. The position requires hardening systems for a regulated, high-trust environment. What the right candidate will enjoy: Working in a startup-paced environment with enterprise-scale distribution Building innovative AI solutions that directly impact millions of customers Collaborating with a small, senior team of engineers What type of experience does the right candidate have:7+ years of software engineering experience Proven hands-on delivery of LLM-based agentic systems in production Strong proficiency in Python and Java Experience with PyTorch and LLM serving/inference What the responsibilities are of the right candidate: Design and build agentic workflows for customer-facing use cases Own agent orchestration using LangGraph/LangChainIntegrate agents with Java/Spring microservices Build and tune evaluation loops and ensure system reliability and safety
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